San Jose Arena
This project centers around a mobile app. Smart phones are now commonplace and users rely on the apps they download to their mobile devices to help make their lives easier. I created this app from the ground up to feature digital ticketing, a seat finder, arena maps, food and drink locations, fan zone, social media, and many more features in an effort to enhance the experience the user has at the San Jose Arena.
The logic, flow, and interactions of the mobile app was thoroughly planned with the user in mind. The concept of wayfinding was applied to the app as well. I translated visual cues, common to wayfinding in the physical world, into their digital counterparts like icons.
I included a complete redesign of the Arena's website. There was room for improving how quickly users could access the information they were searching for. I chose to feature popular upcoming events at the top of the home page. The website is not only more robust with an image slideshow and social media integration but also provides easier, intuitive navigation.
I created a complete set of new arena apps due to their vitality in creating a great experience at the arena. It adds to the resources available to users when they are finding their way around. These maps are featured in the Mobile App along with the Website to help identify seating for different types of events, food and drink locations, restrooms, and other amenities.